What We Collect and Why It Matters
When you open an account, we collect the details you provide — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also record transactional data: deposit amounts, withdrawal requests, and the verification steps your wallet requires before a
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transfer clears. Device data — browser type, IP address, session timestamps — is logged automatically to keep your account secure and to detect unusual access patterns. We do not collect more than we need to run your account and process your payments. Your data is held
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on secured servers and is not passed to third parties for marketing. We may share limited data with payment processors like bKash or Nagad strictly to complete a transaction you initiated, and with regulatory bodies where disclosure is required by applicable law. Retention periods vary by
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data type: transaction records are kept for as long as legal obligations require; session logs are cleared on a rolling basis. You have the right to request a copy of your data, ask us to correct inaccuracies, or request deletion where no legal hold applies. Availability
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of these rights depends on your local law and eligible regions. To exercise any of them, reach our support team through the contact paths listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.